DELIVERIES AND RETURNS
SHIPPING AND DELIVERY
Excluding the periods of sales, any order placed on the site of www.rugby-corner.com before 12 noon from Monday to Friday (excluding holidays) will be prepared and shipped within 24 to 48 hours unless special conditions mentioned on the homepage, subject to validation of payment, site maintenance and available stock
The delivery times announced by the logistics partners are as follows
Colissimo home delivery with or without signature: 48h to 72h from dispatch*, from Monday to Saturday
Colissimo point retrait : 48h to 72h from dispatch*, from Monday to Saturday
Express delivery by Chronopost: delivery the next day or the day after (except on weekdays) in France
The delivery in a point relay or in post office only is free in France for an order higher than 80 euros TTC. Prices for delivery depend of the destination.
If the said articles have not been delivered within 7 days of the delivery date specified in the order, and if this delay is not due to a case of force majeure, the customer may cancel the sale by sending a registered letter with advice of receipt to the following address RUGBY CORNER - 99, rue Edouard Vaillant, 92700 Colombes
The sums paid by the customer will then be refunded in full.
The customer has a period of 14 working days from the date of dispatch of the order to request the cancellation of the sale and the reimbursement of the articles on the grounds that they have not been delivered.
No dispute of delivery will be accepted at the end of this period.
The customer is required to check the condition of the delivered items.
Any anomaly concerning the articles (damage, missing article compared to the order form, damaged or opened parcel, broken article, defective...) will have to be imperatively indicated in the 3 days following the delivery.
All the articles proposed by www.rugby-corner.com are subjected to the legal guarantee envisaged by articles 1641 and following of the Civil code.
EXCHANGE, RETURN AND REFUND
> TIME LIMIT FOR RETURNING AN ITEM
Special case COVID 19: Customers must make their request for return or exchange within 14 days after receipt of the package but will have 1 month after the 1st request and acceptance to make their return physically.
The customer has a legal period of 14 days to exercise his right of withdrawal from the date of receipt of the goods without having to justify reasons. The modalities of exercising this right of withdrawal are mentioned in the paragraph "Conditions of exchange and return" below. The expenses of return are chargeable to the customer, except error of the share of www.rugby-corner.com and in this case the customer will be completely refunded of the price of the products as soon as possible and at the latest in the 30 days following the date on which it exercised its right of retractation.
In the event of exchange, the expenses of return are the responsibility of the customer and the expenses of forwarding of the exchanged products, are the responsibility of www.rugby-corner.com.
> CONDITIONS OF EXCHANGE AND RETURN FOR REFUND
The returned item(s) must be new, unused and in their original box perfectly intact at the customer's expense. Only the first return of a product in case of exchange is at the expense of Rugby Corner with a delivery in post office or relay point.
Any exchange or return must be requested from the "My account" section of the website www.rugby-corner.com.
The customer can make only one request for return or exchange online per order on the site www.rugby-corner.com.
If the customer's order includes several items and he/she wishes to return more than one item, he/she will have to select all the items he/she wishes to exchange or be reimbursed during this return request.
The articles being products in limited series, the customer will be refunded of his order or will profit from a credit note for a next order.
CONDITION OF THE ITEMS
All returned items must be sent back perfectly intact.
With reception of the parcel, www.rugby-corner.com will judge of the perfect state of the returned goods. No return will be accepted if the returned items have been visibly used or damaged by the customer and that this use or damage makes the items unfit for sale. If the return is refused by www.rugby-corner.com, the articles will then be returned to the customer at the expenses of www.rugby-corner.com without the customer being able to require any compensation or right to refund, except for the later exercise of its rights to guarantee on the sold goods.
In the case of an exchange, if the returned articles were visibly used or damaged because of the customer and that this use or these damages make them unfit for sale, www.rugby-corner.com will be able to exert all actions of corresponding recovery near the customer.
> REFUND OF RETURNS
Subject to the respect of these conditions of return, www.rugby-corner.com will proceed to the refunding of the turned over articles in the 7 days following the reinstatement in stock of the goods.
No cash refund will be made by www.rugby-corner.com in case of return of one or more items paid by gift card. The corresponding card will be automatically recredited with the corresponding amount by the partner concerned. Any access and/or use of the site www.rugby-corner.com implies the respect of all the provisions of the present general conditions and their acceptance. They therefore constitute a contract between Rugby Corner and the User/Customer.
Any access and / or use of the site www.rugby-corner.com implies the respect of all the provisions of these general conditions and their acceptance. They constitute a contract between Ultra Petita and the User / the Customer.
Client: means any natural person who is not a retailer and is at least 18 years of age and who has ordered at least once on the Site. The Customer has a customer account www.rugby-corner.com.
Identifier: means the e-mail address required to identify a User on the Site to access his / her account.
Password: is the sequence of characters that the User must keep secret and allow him, with his Identifier, to access his account.
User: The User is understood as any person using the site www.rugby-corner.com or any of the services offered on it.
User identified: The User is understood as any person using the site www.rugby-corner.com or one of the services offered on it and having an account www.rugby-corner.com.
Conditions of access and use of the Site
The Site is accessible free of charge to any User with Internet access.
The User is responsible for his computer equipment as well as his access to the Internet. All costs relating to access to the Site remain the responsibility of the User / Client.
The User will only be able to access his account after identification using his Identifier and his Password. The User is obliged to keep his / her Identifier and Password secret and must not communicate them to a third party.
Ultra Petita will use all means to ensure access to the Site 24 hours a day, 7 days a week, but can not be held responsible for any problems or malfunctioning of the Site which would prevent access to the Site and / or Different services offered by www.rugby-corner.com. Www.rugby-corner.com will do its utmost to resolve any problems as soon as possible.
The User has the possibility to create an account on the site if he wants to access and take advantage of the following services / offers:
Access and activate a promo code associated with a user account in the shopping cart;
Be kept informed of upcoming private sales;
Set up an alert on a product and / or brand;
By creating an account, the User accepts these T & Cs and our policy of protection of personal data.
Access to services includes the subscription to newsletters www.rugby-corner.com. The identified User has the possibility at any time to modulate the information he wishes to receive or to unsubscribe by clicking on the link provided at the bottom of each newsletter. This link is also accessible on the Site in the "My Account" section.
The identified User may also subscribe to the partner newsletter and receive offers from the partners of www.rugby-corner.com and has the possibility to unsubscribe at any time in the same section.
The creation of an account on the Site is reserved to any natural person aged at least 18 years. Each User may create only one account www.rugby-corner.com.
All fields in the account creation form must be filled in except the fields marked as optional. Any failure to reply will result in the non-creation of an account. All information provided by the User must be accurate. The Customer can fill in a telephone number of your choice: office and / or mobile and / or home.
When the User creates an account on the Site, he receives an e-mail of confirmation of creation of account the same day. Www.rugby-corner.com reserves the right to remove any account not complying with these contractual conditions.
TERMS OF SALES
The General Terms and Conditions of Sale define the terms and conditions applicable to sales between persons making a purchase through the website www.rugby-corner.com, hereinafter referred to as "the Customer", and the company Ultra Petita, hereinafter referred to as www.rugby-corner.com. These conditions apply exclusively to non-commercial natural persons.
Price of articles
The validity of the prices of the articles offered on www.rugby-corner.com is 24 hours from their publication on the site www.rugby-corner.com. Items will be billed on the basis of the rates in effect at the time of order entry. They remain the property of www.rugby-corner.com until the full collection of the prize by www.rugby-corner.com. This price is payable in full and in one installment.
The customer can order from the website www.rugby-corner.com.
The ordering process is as follows:
Select items and add to cart
Validation of the contents of the basket
Identification at www.rugby-corner.com if the customer is not already identified
Choice of delivery method
Choice of method of payment and acceptance of GTC
Validation of payment
The customer will receive an e-mail confirming the order.
The customer will be able to view the details of his order and his total price during these different stages and to correct any errors before confirming his acceptance.
Www.rugby-corner.com reserves the property of the articles until the complete payment of the order, that is to say the receipt of the price of the order by www.rugby-corner.com.
Www.rugby-corner.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or which would present any form of risk to him.
Any order implies acceptance of prices and description of items available for sale.
Www.rugby-corner.com is committed to honoring orders received on the website only within the limits of available stocks. In the absence of availability of one or more ordered articles, www.rugby-corner.com undertakes to inform the customer as soon as possible and, if necessary, to refund it at the latest The 30 days following the payment of the sums paid. The customer's order will then be canceled automatically.
Shipping & Delivery
Excluding sales periods, all orders placed on www.rugby-corner.com before 1 pm from Monday to Friday (excluding bank holidays) will be prepared and shipped within 24 hours, subject to validation of payment.
Www.rugby-corner.com is committed to delivering the items ordered and paid for by the customer within the following timeframes:
Letter followed: 48h to 72h from the shipment *, Monday to Friday
Colissimo: 48h to 72h from the shipment *, Monday to Friday
TNT: 24h from shipment *, Monday to Thursday, for orders placed before 1pm on working days.
* Average time taken
If these items have not been delivered within 7 days from the date of delivery specified in the order and if this is not due to force majeure, the customer may Resolution of the sale by sending a registered letter with acknowledgment of receipt to the following address: RUGBY CORNER - 63, rue Eichenberger - 92800 PUTEAUX.
The sums paid by the customer will then be returned to him in full.
The customer has a period of 14 working days from the date of dispatch of the order in order to request the resolution of the sale and the refund of the articles on the ground that it would not have been delivered.
No dispute of delivery will be accepted at the end of this period.
The customer is obliged to check the condition of the items delivered.
Any anomaly concerning the items (damage, missing item in relation to the order form, damaged or open package, broken item, defective ...) must be indicated within 3 days of delivery.
All the articles proposed by www.rugby-corner.com are subject to the legal guarantee provided by articles 1641 and following of the Civil Code.
The parcels are delivered in plastic sleeves or boxes which can be recycled cardboard, Rugby Corner wishing to have an eco-responsible approach. From 15 August 2016, if a product ordered was in the shop, it will not be put back in a sachet, always in the perspective of this eco-responsible approach.
Payment of purchases is made at the choice of the customer:
By credit card: Visa, MasterCard, Carte Bleue, issued in France
Retraction, exchange, return and refund
Deadline to return an item
The customer has a legal period of 14 days to exercise his right of withdrawal from the date of receipt of the goods without having to justify reasons. The terms of exercise of this right of withdrawal are mentioned in the paragraph "Conditions of exchange and return" below. The cost of return are the responsibility of the customer, unless it is an error on the part of www.rugby-corner.com. The customer will be fully reimbursed for the price of the products and its delivery costs as soon as possible and at the latest within 30 days following the date on which he exercised his right of retraction. In case of exchange, the return costs are the responsibility of the customer and the costs of re-shipment of the products exchanged, are the responsibility of www.rugby-corner.com.
Only the first return of a product for exchange is the responsibility of Rugby Corner. Terms of exchange and return for refund The item (s) returned must be new, unused and in their original box perfectly intact. Any exchange or return must be the subject of an exchange request or return from the "My Account" section of www.rugby-corner.com. The customer can make a single request for return or exchange online by order on www.rugby-corner.com. If the customer's order contains several items and he wishes to return more than one item, he must select during this return request all items he wishes to exchange or be reimbursed. If the parcel has been removed in the shop, it must likewise be re-deposited in the shop. The articles are limited series products, the customer will be refunded his order or will have a credit for a next order at his convenience.
State of articles All returned items must be returned perfectly intact. Upon receipt of the package, www.rugby-corner.com will judge the perfect condition of the returned merchandise. No returns will be accepted if the returned items have been visibly used or damaged by the customer and such use or damage render the items unfit for sale. If the return is refused by www.rugby-corner.com, the items will then be returned to the customer at the expense of www.rugby-corner.com without the customer may require any compensation or right to refund, with the exception of the subsequent exercise of its warranty rights on the goods sold. In the case of an exchange, if the returned items have been visibly used or damaged by the customer and that use or damage make them unfit for sale, www.rugby-corner.com may exercise any corresponding recovery actions with the customer.
Reimbursement of returns Subject to these conditions of return, www.rugby-corner.com will refund the returned items within 7 days of the reinstatement of goods. No refund in cash will be made by www.rugby-corner.com in case of return of one or more items paid by gift card. The corresponding card will be automatically credited with the corresponding amount by the relevant partner. Securing transactions www.rugby-corner.com uses all means to ensure the confidentiality and security of data transmitted on the web and on the website www.rugby-corner.com. As such, the website uses a secure payment module type SSL (Secure Socket Layer).
www.rugby-corner.com is fully secure and in HTTPS. Responsibility www.rugby-corner.com is fully liable to the customer for the proper performance of the contract concluded with the customer. However, the liability of www.rugby-corner.com can not be held liable for the non-performance or improper performance of the contract concluded in case of force majeure, the occurrence of an event attributable to the customer or any inconvenience, unforeseeable damage and insurmountable inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
www.rugby-corner.com contains hypertext links that may link to other websites. The responsibility of www.rugby-corner.com can not be held liable for the content of these websites if they contravene the legal and regulatory provisions in force. The photographs and illustrations accompanying the products on our website have no contractual value and therefore can not engage the responsibility of www.rugby-corner.com
All items offered by www.rugby-corner.com are subject to the legal warranty provided by articles 1641 and following of the Civil Code. The seller is liable for defects in the conformity of the goods in the contract under the conditions of Article L. 211-4 et seq. Of the Consumer Code and the hidden defects of the goods sold under the conditions set out in Articles 1641 and following of the Code. civil. The customer has a period of 3 days from the delivery to form all reservations or claims for nonconformity or defect of the delivered articles, by e-mail via the contact form. In the case of a delivery Against signature, if the customer indicates not being able to check the condition of the parcel in the presence of the deliveryman, this delay will be extended to 10 days.
Legal guarantee of conformity in the conditions of the article L211-4 of the code of the consumption (L217-8 and following since July 1st, 2016) or the hidden defects of the thing sold in the conditions envisaged in articles 1641 and following of the code civil. The consumer has a period of 2 years from the delivery of the property to act. It is exempted to prove the existence of the lack of conformity of the good during the 6 months following its delivery. This period is extended to 6 months for second-hand goods. If the apparent defect or lack of conformity of the article is proven, www.rugby-corner.com undertakes to replace the item or refund the customer as soon as possible and at its expense. After this period and failing to have complied with this formality, the articles will be considered compliant and free from any apparent defect and no claim will be validly accepted by www.rugby-corner.com.
This refund will be made within a maximum of 30 days. www.rugby-corner.com can not be held responsible for the misuse and / or intensive use of articles that could make the customer.
All texts, comments, works, illustrations and images reproduced on www.rugby-corner.com are reserved under copyright, as well as intellectual property rights and for the whole world. As such and in accordance with the provisions of the Code of Intellectual Property, only the use is authorized for private use, subject to different provisions or even more restrictive code of intellectual property. Reproduction in whole or in part of the www.rugby-corner.com website is strictly prohibited without prior agreement.
Protection of personal data All personal information collected from the customer is required to process the order, its routing and the establishment of the invoice. This information may be disseminated by www.rugby-corner.com to the contractual partners of www.rugby-corner.com as part of the fulfillment of the order, in particular to ensure the transportation of the products ordered. The lack of information of this information by the user causes the impossibility for www.rugby-corner.com to process the order. www.rugby-corner.com is committed to protecting these data concerning you. In accordance with the law "Informatique et Libertés" of the 6/01/1978, modified by the law of August 6, 2004, the processing of this nominative information was the subject of www.rugby-corner.com of a declaration to the Commission Nationale Informatique et Libertés (CNIL) registered under number 1171013. In accordance with Article 34 of this same law, the user has the right to access, modify, rectify and delete data concerning him. In this case, the user may change his personal information directly in the "My Account" section on the www.rugby-corner.com website or by contacting our customer relations center.
These general conditions of use and sale are subject to French law. In case of persistent disagreement on the application, interpretation and execution of these, and in the absence of amicable agreement, any dispute will be under the jurisdiction of the competent French courts. The customer has the possibility to use a consumer mediator under the conditions provided in Title I of Book VI of the Consumer Code. A non-exhaustive list of mediators appears on this link.
DATA PROTECTION CHARTER - RGPD
TRUSTED PARTNERSHIP BETWEEN RUGBY CORNER / ULTRA PETITA AND ITS CUSTOMERS
When RUGBY CORNER / ULTRA PETITA decided to create an online store selling rugby products, we knew we could not do it without the help of key partners - that is, you, our customers. Whether you choose articles in the RUGBY CORNER catalog, whether you are looking for your products in our Puteaux shop, we are working with you to improve your lifestyle at an affordable price for the greatest number. The RUGBY CORNER concept is based on a partnership with its customers. Without you, RUGBY CORNER would not exist. This partnership also includes how we treat your personal information.
This Data Protection Charter describes how Rugby Corner / Ultra Petita processes your personal data when you use our website at your disposal. Our charter also covers other channels for collecting your personal data, including in-store or on the phone when you contact our customer service. Each solution or service processing your personal data may, in its own general conditions of use, have additional confidentiality rules to this charter.
RUGBY CORNER / ULTRA PETITA PROCESSES YOUR PERSONAL DATA TO BETTER SERVE YOU
We may process data on minors on our Rugby-Corner.com website, on our mobile or in-store applications. But we make sure, in accordance with Article 8 of the European Data Protection Regulation, that collection takes place with the express authorization of the holder of parental responsibility for the child.
RUGBY CORNER / ULTRA PETITA SAVE YOUR DATA ACCORDING TO A DETERMINED PERIOD
Your personal data is kept for the time necessary to fulfill the objective pursued during their collection. They will then be archived with restricted access for an additional duration in relation to the prescription and legal retention periods for strictly limited reasons authorized by law. They will then be deleted.
RECIPIENTS OF YOUR DATA
If you can not trust RUGBY CORNER / ULTRA PETITA, you will not buy from us. This is why RUGBY CORNER / ULTRA PETITA does not disclose your personal data to other companies for marketing purposes. Sometimes we use the services of other companies to serve you even better. Some of your information is transmitted to entities of RUGBY CORNER / ULTRA PETITA or to subcontractors for the performance of your services, but always with administrative, technical and physical security measures to protect them from disclosure, use unlawful alteration and destruction by third parties. We are committed to providing appropriate security controls to protect your personal data against any foreseeable danger. RUGBY CORNER / ULTRA PETITA may sometimes transfer to its subcontractors outside the European Union your personal data for the same reasons as those described above. However, you will be informed and RUGBY CORNER / ULTRA PETITA ensures you to control their adequate protection to the French and European regulations. The data protection of our customers is a priority for RUGBY CORNER / ULTRA PETITA.
Finally, RUGBY CORNER/ ULTRA PETITA may have to transfer all of your personal data to a third party entity as part of a business transfer so that this entity can continue to serve you according to your requests. The data concerned will not be used for purposes other than those for which they were collected. By entering into relations with RUGBY CORNER/ ULTRA PETITA, you hereby expressly agree to such a transfer. However, you may object to this transmission at any time by using the information provided for in this Charter.
RUGBY CORNER / ULTRA PETITA SECURE YOUR PERSONAL DATA
RUGBY CORNER / ULTRA PETITA is committed to protecting the security, confidentiality and integrity of your personal data provided on our Rugby-Corner.com website and in store, through technical and organizational measures.
FIGHT AGAINST FRAUD
A number of campaigns use our trademark to send emails and pretend to be RUGBY CORNER / ULTRA PETITA for the purpose of collecting your personal data, or for other more fraudulent transactions. It is therefore recommended that you do not open this type of email before checking the sender's address. It is possible that you continue to receive such solicitations under cover of other brands than ours, whose identity is also usurped. This practice is becoming more common.
PROTECTING YOUR BANKING DATA
To ensure that your credit card is not misused and prevent any harmful consequences, RUGBY CORNER / ULTRA PETITA has entrusted a specialized external company to carry out the necessary controls in a confidential and secure manner. The data collected during these checks concern your identification data (name, postal address, email address, telephone number, IP address, etc.), purchases made with the card (typology, quantity, amount ...). ) and credit card identification data (card number, name ...). RUGBY CORNER / ULTRA PETITA is prohibited from using, exploiting or distributing to a third party, whether free of charge or onerous, all data collected for any purpose other than that of analyzing the risk related to an order. In the event of a potentially illegitimate use alert, the RUGBY CORNER / ULTRA PETITA customer service will contact you by email or phone in order to carry out a verification before validating the purchase if necessary or to propose to you to use another payment method. In case of illegitimate use resulting in an unpaid, an email will be sent to the email address indicated when the order is registered to inform that the collected data have been recorded on a list of incidents. payment. Data entered on this list can no longer be used to place orders on our site. The customer will be invited by email to regularize his situation as soon as possible to be deleted from our list of payment incidents. By ticking the "I accept" box in the "Payment method" section at the time of your order on the website RUGBY CORNER / ULTRA PETITA, you accept these control measures and the consequences that may ensue from them, including the recording of data. attached to the transaction identified as illegitimate on an exclusion list. If you do not agree to these measures, please contact our Remote Sales Department on +33 (0) 1 47 78 96 26 (non-premium call). These control measures are not exclusive of any controls and decisions taken by the banking institution that are not covered by RUGBY CORNER / ULTRA PETITA.
MANAGING YOUR PERSONAL DATA
• At RUGBY CORNER / ULTRA PETITA, you are the master of your personal data When you provide personal information to RUGBY CORNER / ULTRA PETITA, as part of the creation of a user or customer account, you have access to your data and you can update, modify or delete it at any time. • Your rights regarding the protection of your data In accordance with the law n ° 78-17 of January 6th, 1978 relative to the computing, the files and the freedoms, modified by the European regulation 2016/679 of April 27th, 2016 relative to the protection of the personal data, you have several rights for the management of your data. The right of access You can ask RUGBY CORNER / ULTRA PETITA to confirm that personal data about you is or is not being processed by us. If they are, you can request a copy. The right of rectification The right to ask RUGBY CORNER / ULTRA PETITA to change your inaccurate information on its database. The right to erasure You want RUGBY CORNER / ULTRA PETITA to erase your information from our databases? It's possible. The right to oppose and withdraw consent You do not wish to appear on a file of our databases, you can do it by exercising one of these rights and at any time. The right to limit treatment You can request the suspension of a treatment concerning the time of an audit (example: for the exercise of the right of opposition, RUGBY CORNER / ULTRA PETITA must check if legitimate reasons would justify the continuation of the treatment). The right to portability It is the right to have your personal data transmitted, in a structured, commonly used and readable format for the computer, to us or to another controller, where technically possible. The right to set guidelines for the fate of our data after death Without a directive from you, after a certain period of inactivity, RUGBY CORNER / ULTRA PETITA deletes your data. Nevertheless, your heirs may, after your death, exercise the rights to your data.
The right to lodge a claim with the CNIL
You may lodge a complaint if you consider that the processing of your personal data constitutes a violation of the regulations. If you wish to have additional information about your rights, and more specifically about this right, visit the website of the National Commission for Data Processing and Freedoms. • Contact for the exercise of your rights RUGBY CORNER / ULTRA PETITA wants to be close to its customers. That's why we do not spare any effort to assist you. For any question relating to this charter or the exercise of your rights, you can send us in accordance with the regulations, an application accompanied by a valid proof of identity: Or by mail to the following address: Department of Information Security and Privacy RUGBY CORNER / ULTRA PETITA 3 ter, Chante Rooster Street 92800 Puteaux E-mail to: firstname.lastname@example.org
UPDATE OF OUR DATA PROTECTION CHARTER
This charter may be updated periodically and without notice. Any modification comes into effect immediately from the publication of the new charter on the Rugby-Corner.com Website. However, we use your personal data in accordance with the Charter in force at the time you submit such data. We will notify you of any material changes to our charter and will seek your consent if necessary and impact the purpose of collecting your personal data. In order to always comply with the current regulations on the protection of personal data, this charter is reviewed annually by our services.
LAW AND JURISDICTION APPLICABLE
This charter relating to the protection of your personal data is governed by French law and any dispute about it will fall under the exclusive jurisdiction of French courts.
Legal Name: RUGBY CORNER / ULTRA PETITA.
Headquarters: 3 ter, rue Chante Coq - 92800 Puteaux
Phone: +33 (0) 1 47 78 96 26 (call not surcharged).
RCS Nanterre - SARL with a capital of 26 000 € SIREN / SIRET 489 781 00059 Intra-Community VAT number: FR31489 781
Manager: Thomas Hamelin
Host: Itis Commerce Registered
office: 65, rue du Bourdonnais - 69009 Lyon
Telephone: 0805 69 20 06